How to Choose a Water Damage Restoration Service

Why Choose Capital Facility Services?

If you have been struck by a water damage disaster from a storm, a flood, a burst pipe or from any other source, you will need to make the quick and smart decision of which Water Damage Restoration Service provider you will engage to undertake the important job of restoring your property as quickly and as cost effectively as possible. Here’s why Capital Facility Services is the best option for property owners across Melbourne.

Specialised Expertise in Water Damage Services

At Capital Facility Services we have over 20 years’ experience in managing a wide range of water damage situations. Our team has the knowledge and experience to manage everything from minor leaks to sewage overflows and extensive flooding from a multitude of difference sources. We provide a professional service, backed by our decades of knowhow, ensuring that every aspect of the restoration process is managed with care and precision.

24/7 Emergency Water Damage Restoration Service

Water damage can happen at any time, and an immediate response is of paramount importance to prevent further damage. Capital Facility Services offers 24/7 emergency response and aims to dispatch within the hour, ensuring that your property is protected even in the middle of the night or during the weekend. This immediate response can make all the difference in preventing mould, structural damage and costly repairs.

Advanced Water Restoration Equipment and Techniques

Capital Facility Services uses the latest technology and equipment to determine the extent and severity of water damage, to extract excess water, to dry affected areas, and to restore properties across Melbourne back to their original condition. From thermal imaging cameras for moisture detection to high-powered drying systems, our tools and equipment are top-of-the-line and ensure a thorough restoration process.

Comprehensive Water Damage Repair Service

Regardless of the cause of your water damage at Capital Facility Services offers a wide range of water restoration services that ensure the best outcome for our clients.  Our services extend beyond basic water extraction and drying and cover a range of complementary services that may be required by our clients to make safe and restore their properties.  They cover:

  • Water Extraction & Drying
  • Dehumidification and Moisture Control
  • Mould Remediation
  • Structural Repairs
  • Content Restoration
  • Fire Damage Cleaning and Repair

Our all-in-one approach ensures that you don’t need to coordinate contractors, saving time and hassle. Capital Facility Services can manage your entire restoration program for you, or we can collaborate with other contractors you engage to provide the best outcomes.

Insurance Claim Assistance

Navigating insurance claims after water damage can be overwhelming. Capital Facility Services is experienced in working with all major insurers and can help guide you through the claims process. We can provide detailed documentation and evidence of the damage, ensuring that your claim is processed quickly and efficiently.

Local and Trusted Water Restoration Services

With a reputation for reliability and professionalism, Capital Facility Services is trusted by commercial and residential property owners throughout Melbourne and across regional Victoria. We currently hold a 4.7-star rating on Google and over 90% customer satisfaction ratings through the Australian Achiever program.

Certified and Fully Insured Water Damage Restoration Services

Capital Facility Services has held Institute of Inspection Cleaning and Restoration Certification since 2011, meaning we have been certified by this internationally acclaimed body for adhering to the highest industry standards in water damage restoration for almost 15 years. Our business is fully insured, giving you peace of mind that you are working with a professional and reputable company. Furthermore, we are one of few, if not the only, water damage restoration services in Victoria that holds an integrated management and operational approach which is independently audited and certified to the following internationally recognised standards:

  • Quality Management Systems ISO 9001:2015
  • Occupational Health & Safety Management Systems ISO 45001:2018
  • Environmental Management Systems ISO 14001:2015

If you have been affected by water damage you will need a water damage restoration service quicky and you need to ensure you engage a trustworthy provider, like Capital Facility Services.  Call us and we will discuss our approach with you and can answer all your questions so that you can be confident in the water restoration services we provide.   We offer a 24/7 emergency water damage response service and can be reached on 1300 554 418 at any time.

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